Privacy policy

This Privacy Policy explains how Elysian MedSpa (“we”, “us” and “our”) uses and discloses information and data collected through our website at https://www.elysianmedspaclt.com (“the Site”). This Privacy Policy applies to the Site and related practices including any other media form, media channel, mobile website, or mobile application related or connected thereto . By accessing and/or using the Site, you are consenting to the collection, storage, disclosure and use of information and data, and to acceptance of the terms, conditions and practices, described in this Privacy Policy.
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Commitment to Privacy and Limitations
Your privacy is important to us and we recognize the importance of protecting information and data we may collect from visitors and our customers to the Site. We take commercially reasonable precautions to prevent unauthorized access or disclosure and to maintain data accuracy and facilitate the appropriate use of information. However, no transmission, transfer or storage of information and data submitted or collected online can be completely secure. Accordingly, any access of, transmissions or submissions to, or provision of information or data to, the Site, are at your own risk. We do not ensure, and we make no warranty, guarantee or representation, that the access or use of the Site, information, data or content is protected from security threats, hacking, viruses, or other vulnerabilities, or that your information or data will always be secure. Ultimately, you are solely responsible for maintaining the security of your transmissions, submissions, information, data, user names and passwords. 
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1. Information We Collect
‍We may collect the following types of information:

Personal Information:
- Name
- Email address
- Phone number
- Date of birth
- Medical history or treatment information (only when voluntarily submitted)

Non-Personal Information:
We may collect and store general information and data relating to traffic patterns, Site usage, services utilized, searches, accounts, length of stay, location, devices, browsers, identifying numbers, routing, and other matters, including through cookies and similar tracking technologies. Much of this is not personally identifiable information, but we may enter and store this information in our database. We may also use this information to diagnose problems with our servers, to administer the Site, to improve our Site, services and goods, and for other purposes.

‍2. How We Use Your Information
‍We may use the information we collect to:
- Provide and manage services or appointments
- Respond to inquiries or customer service requests
- Host, operate and improve our website and services
- Perform statistical analysis
- Send marketing communications (only with your consent)
- Comply with legal or regulatory obligations, including HIPAA

‍3. HIPAA and Medical Information
‍Any medical or health-related information you provide is protected under the Health Insurance Portability and Accountability Act (HIPAA). We adhere to HIPAA guidelines to ensure your health data is kept confidential and secure.

‍4. Sharing Your Information
‍We do not sell your personal information.
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We may share your information:
- With service providers who perform services on our behalf (e.g., scheduling software, email marketing providers)
- To comply with legal obligations or respond to lawful requests
- In the case of a merger, sale, or transfer of assets

Any trusted third parties are prohibited from using your personal information for anything other than the above reasons, and they are required to maintain the confidentiality of your information.


5. Google Advertising
‍Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en  
We have not enabled Google AdSense on our site but we may do so in the future.
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‍6. Your Privacy Rights
‍Depending on your location and applicable laws, you may have rights to:
- Access or correct your personal data
- Request deletion of your data
- Opt out of marketing communications

If you would like to stop receiving marketing or promotional communications via email from us, you may opt out of such communications by unsubscribing from emails (by clicking on the UNSUBSCRIBE button provided at the bottom of any email correspondence) or by emailing info@elysianmedspaclt.com and requesting removal.

‍7. Third-Party Links
‍Our website may contain links to third-party websites. We are not responsible for the content and privacy practices of such websites.

8. Children’s Privacy
We do not specifically market to or knowingly collect personally identifiable information from children under the age of 13.If you believe we have done so unintentionally, please contact us immediately. If we become aware that personally identifiable information regarding a child under the age of 13 has been collected at the Site, we will make reasonable efforts to delete it from our records or to otherwise respond as required by law. 

9. Review and Correction of Your Information
If you wish to review and correct inaccuracies in your personally identifiable information, please send an email to us at info@elysianmedspaclt.com. 

10. Changes and Updates to Privacy Policy
We reserve the right to change or update this Privacy Policy at any time without notice to you or others by posting new versions with new effective dates on the Site. Your continued use of the Site indicates your agreement to the changes and updates, and we encourage you to review this page regularly for any changes.

DISCLAIMER
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Medical Advice:The content provided on this website, including text, images, and other materials, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Treatment Results:The results of our treatments may vary from person to person. We cannot guarantee specific results as they depend on various factors, including individual characteristics and adherence to recommended aftercare.  The images provided on the Site are there to serve merely as examples of true patient results.

Assumption of Risk:By accessing this Site or using our services, you assume all risks associated with the use of the site, including any risk to your computer, software, or data being damaged by any virus, software, or any other file that might be transmitted or activated via our website or your access to it.

CONTACT
If you have any questions or concerns relating to the Privacy Policy or Disclaimer, please email us at info@elysianmedspaclt.com or mail a letter to:
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Elysian MedSpa
434 North Trade St.
Suite 104a
Matthews, NC 28105
United States